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Customer Care Representative

Search Salem, NH 5 hours ago Full-time Skills Multilingual Customer Service Benefits Vision Insurance Retirement Plan Dental Insurance Life Insurance Health Insurance AdvantEdge Healthcare Solutions is a technology-enabled provider of healthcare revenue cycle management and business management solutions which substantially improve decision making, maximize financial performance, streamline operations and eliminate compliance risks. AdvantEdge is looking for a dynamic Customer Service Representatives to join our team! - Do you enjoy working in an inbound call center? - Are you eager to learn and ready to assist patients over the phone with questions they have pertaining to their medical statements? - Do you like being a problem solver and want to be a part of a dynamic team? Then please don't hesitate and send your resume with salary requirements today! Summary: Our goal at AdvantEdge is to provide the BEST quality customer service to our valued patients. The Customer Care Representative is responsible for providing efficient, thorough, and courteous customer service to patient inquiries and requests received via phone contact. Responsibilities: - Provide timely and accurate information in response to patient inquiries. - Answer patient requests according to company policies, procedures, and client protocol. - Employ excellent customer service skills in every interaction with internal and external customers. - Research each issue presented by callers thoroughly and complete necessary follow-up. - Perform other duties as assigned. Bilingual language skills always a plus! Benefits: - Health, Dental, Vision, Short term, Long term, Life Insurance, 401k - Accrued Vacation, Sick and Personal time - 10 Paid Holidays a year - Beautiful work environment (onsite cafeteria and fitness center) AdvantEdge offers a competitive salary and benefits along with a great work environment. To learn more about AdvantEdge go to www.ahsrcm.com Job Type: Full-time Experience: medical insurance: 1 year (Required) inbound call center: 1 year (Required) Work environment: Call center Communication method(s) used: Phone AdvantEdge Healthcare Solutions is a technology-enabled provider of healthcare revenue cycle management and business management solutions which substantially improve decision making, maximize financial performance, streamline operations and eliminate compliance risks. AdvantEdge is looking for a dynamic Customer Service Representatives to join our team! - Do you enjoy working in an inbound call center? - Are you eager to learn and ready to assist patients over the phone with questions they have pertaining to their medical statements? - Do you like being a problem solver and want to be a part of a dynamic team? Then please don't hesitate and send your resume with salary requirements today! Summary: Our goal at AdvantEdge is to provide the BEST quality customer service to our valued patients. The Customer Care Representative is responsible for providing efficient, thorough, and courteous customer service to patient inquiries and requests received via phone contact. Responsibilities: - Provide timely and accurate information in response to patient inquiries. - Answer patient requests according to company policies, procedures, and client protocol. - Employ excellent customer service skills in every interaction with internal and external customers. - Research each issue presented by callers thoroughly and complete necessary follow-up. - Perform other duties as assigned. Bilingual language skills always a plus! Benefits: - Health, Dental, Vision, Short term, Long term, Life Insurance, 401k - Accrued Vacation, Sick and Personal time - 10 Paid Holidays a year - Beautiful work environment (onsite cafeteria and fitness center) AdvantEdge offers a competitive salary and benefits along with a great work environment. To learn more about AdvantEdge go to www.ahsrcm.com Job Type: Full-time Experience: medical insurance: 1 year (Required) inbound call center: 1 year (Required) Work environment: Call center Communication method(s) used: Phone

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