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Insurance Agent - Salem, NH

Company Name:
ARD Group
Job Description

Job Title: Insurance Agent (non-exempt)

SUMMARY
Sells all Insurance agency products, meeting quarterly sales and quality goals; follows prescribed Agency policies and procedures to ensure accurate processing of payments and client information; provides Five Diamond Service delivery during all sales and service transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Sells all Insurance Agency products and services, meeting or exceeding quarterly sales goals; compiles coverage and rating information; researches insurers underwriting criteria, coverage and premium data and furnishes the client with the best coverage and premium proposals; inspects and photographs homes of prospective homeowner insurance clients.

Develops complete familiarity with Insurance Agency tolerance for exposure; works with Quality Assurance and Underwriting department to assess non-standard coverage limitations and binding restrictions, minimizing errors and omissions exposures; assists with the resolution of issues as necessary.

Provides Five Diamond Service to assist clients with answering questions or resolving problems; contacts Insurance company service staff for assistance when required.

Builds professional relationships with clients, Insurance Company representatives, dealerships, real estate agents, etc., to ensure success of Agency and to broaden community knowledge of Insurance Agency products and services; works with fellow professionals to engender a teamwork atmosphere.

Demonstrates initiative to develop leads and prospects, responding to referrals in a time effective manner; participates in Agency programs designed to develop insurance prospects; maintains prospect files on the Agency Management System.

Follows Insurance Agency policies and procedures for the receipt and processing of all new and renewal insurance payments; ensures Insurance clients understand the applications, payment, cancellation and endorsement policies and procedures; works with Accounting to resolve issues as necessary.

QUALIFICATIONS High school diploma or GED. Three to five years' experience in the Insurance industry required, with strong sales skills. Thorough knowledge of general insurance agency practices, including knowledge of the scope of an agent's authority required. Must have excellent communication skills, with focus on relationship building and customer service. Ability to function as a team member. Ability to adapt to changing priorities and conditions. Ability to assess situation and make decisions, applying Insurance Agency policies and procedures. Must have strong problem-solving skills. Must be able to perform tasks with great accuracy and attention to detail. Ability to multi-task in a fast paced environment required. Ability to operate a computer with current software applications.

Valid P & C License required. Must acquire a Service Tier Insurance designation (ARC, CISR, ACSR) within two year time frame. Must acquire Life, Accident & Health (LA&H) license within three year time frame.

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