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RIT Benefit Specialist

Company Name:
ADP
## Job Responsibilities:(Description)
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Implementation at ADP. It's what makes a difference to our clients - over half a million worldwide and counting. With us, you combine your analytical and project management skills with your ability to simplify complex information - you help clients develop the skills and confidence to use our business management solutions with ease. You provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.
We are seeking a _RIT Benefits Specialist_ to join our team!
Responsible for the successful implementation of the ADP TotalSource health and welfare solution through the effective execution of the methodology using solid functional, technical and/or project management knowledge and skills and effectively working with the Implementation Specialists. Ensures all enrollments are processed correctly and verified with the carrier. Ensures compliance with Section 125, FSA, COBRA, HIPAA, and FMLA as well as other applicable state and federal benefit laws. May assist the Implementation Specialists with on-site new hire and benefit orientations.Essential Responsibilities:Provides implementation services as defined in TotalSource Implementation Methodology (TSIM), using standardized processes, tools, and deliverables to implement PEO solutions. Uses TotalSource tools and standards to consistently produce error free results in a timely all new hire enrollments, life status changes & court orders as it relates to customer services to phone inquiries from clients, employees & carrier contacts Not limited to answering benefit questions, resolving problems related to access or payment of benefits, orient newly eligible online medical, prescription & dental data entry with applicable carriers.Facilitates on-site employee orientations, including the ancillary new hire agreements/forms and all selected benefit products when necessary. Responsible for auditing benefit enrollment elections (paper) or running the appropriate web audit reports for web enrollment participants to ensure a substantially error-free delivery of service and input. Process client and employee adjustments as necessary and provides assistance with adjudication of monthly bills as needed. Maintains supply of benefit materials. Participates in the annual Open Enrollment ProcessUtilizes Clarify to document and communicate client and/or employee requests, challenges, issues and support to client contacts regarding benefits issues during the implementation process.Maintains a comprehensive understanding of TotalSource products and services.
Competencies:Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously.
Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action.
Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise.
Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs.
Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner.
Telephone Skills: Courteously responds to callers and handles call appropriately.
Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, individual, department and organizational goals.
Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.Uses effective communication skills to advise clients.
Presentation Skills: Communicates with client and employees professionally and effectively.
Relationships: Successfully communicates with individuals at all levels of an organization. (External - Client Owner, Payroll Contact, Employee. Internal - Area President, Sales Mgt, Operations Personnel)
Working knowledge of Microsoft Office to include Outlook, Word, Excel and PowerPoint
Excellent organizational skills with the ability to multi-task
Ability to work under stress.
## Experience, Skills, Academic
Bachelor's degree required.
Previous experience with human resources, benefits administration or payroll preferred.
Excellent problem resolution skills.
Ability to work well with others.
Ability to work well under pressure.
Strong oral and written communication skills.
Knowledge of Microsoft applications (Word and Excel).
Proficient in typing.
Communication training or equivalent helpful.
Preparation for professional certification helpful (PHR, CPP, etc.).
Possesses a strong knowledge of industry equivalent products, services, and tools.
A combination of one to two years of experience in a relevant industry, a HRIS practitioner and/or with system implementations.
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by Forbes as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.
Requisition #: 80431
Job Title: RIT Benefit Specialist
Country: United States
State: New Hampshire
City: Salem
Employment Status: Full Time
Job Category: Implementation
Area of Interest: Product Implementation
Locations: United States, Salem, NH

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