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Inventory Clerk

Company Name:
Windham Professionals, Inc.
# Employment Opportunities
Windham values the positive impact of a satisfied employee. Therefore, we offer opportunities for growth, enabling employees to build a future with our company. We reward our employees with a competitive salary and above-average monthly incentives.
### Current Openings
We have positions available at each of our locations for motivated, successful, third-party collection representatives. Ideal candidates are team players with strong communication and problem-solving skills and a positive attitude. Spanish speaking is a plus. Experience preferred, but will train the right individuals.
To apply, click on a location to view open positions. After completing the agency application, you will be directed to another site to complete assessment questions. This is mandatory to qualify for the next step of the recruiting process.
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SUMMARY:
The inventory clerk handles the distribution of accounts to collectors and unmanned queues based on segmentation strategies laid out by operations. The inventory clerk also maintains the paying accounts to ensure they are in the correct location.
ESSENTIAL JOB FUNCTIONS:
Handles the distribution of the inventory for each specific client
Handles specialized spins that are received via the internal ticket system.
Handles bi-weekly inventory shuffles
Handles monthly inventory segmentations
Maintains the active garnishment inventory to ensure the accounts are in the correct files
Maintains the active rehab inventory to ensure the accounts are in the correct files.
Creates and maintains the user profiles for all collection databases
Maintains the compliance related inventory to ensure there aren't any internal errors
OTHER JOB FUNCTIONS:
Creates and sends files for various skip tracing tools
DECISION MAKING AUTHORITY:
Makes the decision on accounts that need to be resubmitted for RHB credit from our client.
EDUCATION:
High school diploma or GED required
EXPERIENCE:
One to three months related computer, typing and/or clerical experience
KNOWLEDGE, SKILLS AND ABILITIES:
Attention to detail
Strong focus on accuracy and completeness
Ability to work independently and resolve practical problems.
Ability to communicate effectively with peers and management is a must.
Teamwork, organization and time management skills are critical. Must be focused, energetic and meet commitments.
Excellent oral, written and interpersonal communication skills.
Windham Professionals is an Equal Opportunity/Affirmative Action Employer. M/F/D/V.
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### Employee Benefits
Medical insurance
Dental insurance
Long-term disability insurance
Life insurance
401(k) plan and profit sharing
Holiday leave
Vacation, sick, and personal pay
Flexible spending account
Flexible work schedules
Business casual environment
### Equal Employment Opportunity and Affirmative Action
Equal Employment Opportunity and Affirmative Action (EEO/AA) are important concepts in the workplace. Windham Professionals will not discriminate against anyone because of race, color, religion, gender, sex, national origin, ancestry, age, mental and physical disability, genetic information, any veteran status, any military service or application for military service, or membership in any other category protected under state or federal law. As a corporation, we are committed to affirmative action practices and pursue good faith efforts at broadening the pool of qualified candidates for entry level or promotional opportunities.
Windham Professionals is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
### Is Being a Collector Right for Me?
If you have the right skill set, attitude, and willingness to learn, you can do very well in collections. Below are some of the common, day-to-day tasks expected of all Windham collectors.
Placing outbound calls to debtors to negotiate payment
Receiving inbound calls from debtors
Skip tracing (searching for debtor contact information) using various online tools and databases
Following up with debtors on previous collection activities
### Training
At Windham, we believe that our people are our most valuable resource. We don't just hire in bulk and hope for the best--we invest in our employees to help them succeed. No employee reaches the collection floor without weeks of classroom training, followed by weeks of hands-on training.
All new collectors are trained to understand Windham's collection system, the client's collection system, and all client specifics (including repayment arrangements, rehabilitation, consolidation, compromise, administrative resolution, and administrative wage garnishment procedures). The program incorporates a variety of delivery techniques, including oral presentation and instruction, workbooks and training material, group discussions, self-study, role playing, training games, shadowing, reviews (written and verbal), testing, and performance-based assessments.
Job Title: Inventory Clerk
Job Function: Clerical / Administrative
Department: Administration
Location: Salem, NH

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