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Quality Assurance Analyst - Paymentech - Salem

Company Name:
JPMorgan Chase
Quality Assurance Analyst - Paymentech - Salem-140054169
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Job Description
_About Chase:_
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.
Within Chase, Chase Paymentech is a leading provider of merchant services, offering proprietary platforms that enable integrated solutions for all payment types, including credit, debit, prepaid stored value and electronic check processing as well as digital, alternative and mobile payment options.
As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you'll put others first, do what's right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what's next - for you and for us.
_Job Description:_
As a Quality Assurance Tester, you will perform limited scope and end to end system tests. You will also develop test scripts based upon business requirements and processes, in line with defined workflows and use cases; process transactions from system entry to exit; test functionality delivered across applications and workflows; and test applications to demonstrate that relevant existing system functionality is as expected.
Key Responsibilities:
Develop testing processes and approaches according to JPMC Chase, and Six Sigma/CMM standards
Assist in designing and ensuring overall integrity of the testing strategy
Work with appropriate business and technology leads to determine the acceptable range for test results and performance
Help design, develop and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts
Work with business and technology leads to identify the appropriate data for testing, and prepare that data for the test cases
Assist Application Developers and technical support staff in identifying and resolving problems
Facilitate resolution and communication of cross-application/organization architectural issues and decisions
Assess and revise test sequence and scope based upon test results and/or changes in product design
Coordinate component, system and documentation testing with the appropriate technical groups and Release Management
Document test procedures and findings
Reconcile test results from different tests and different groups
Assess readiness and deviation of product/project performance based upon test results and product specifications
Perform the tests in both the QA and contingency/backup environments
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Qualifications
The points below have been carefully considered as being essential for the role. Your background must accurately reflect all of these, with or without a reasonable accommodation, for your application to be considered.
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_Basic Qualifications:_
Minimum 2+ years of quality assurance testing experience or related development experience required or equivalent
Minimum 2+ years creating and implementing test environments for a client-server or distributed system involving relational databases
Minimum 2+ years experience with manual testing, testing tools, writing test plans, and reviewing test cases experience
_Preferred skills:_
Bachelor''s degree
Experience creating functional and technical documentation
Knowledge of testing methodology, automated test/load tools (i.e. Load Runner)
Experience with manual testing tool - Mercury Quality Center/ALM
Experience testing PeopleSoft, Stratus, Weblogic, and Actuate base applications
Knowledge of UNIX, Stratus, and SQL
Knowledge of SDK is preferable
Familiar with Windows OS, Linux/Unix OS
Some experience or familiarity with Perl, C++, C#, Java or VB is a plus
Some experience with Network protocols(TCP/IP,SFTP,HTTPS etc), diagnosing network connectivity problems is a preferable
Knowledge of working on Windows and Unix/Linux command line is preferable.
Chase Paymentech processing experience
Good communication both written and verbal
Ability to coordinate with multiple internal teams
Ability to communicate with technical and non-technical customers
Ability to work under pressure to resolve issues affecting the production services
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JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
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Job: Quality Assurance
Primary Location: US-NH-Salem-4 Northeastern Blvd / 30641
Organization: CONSUMER & COMMUNITY BANKING
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Employee Status: Regular
Corporate Brand: Chase
Travel: No

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