Retail Cosmetics Sales - Counter Manager, Full Time

Company Name:
Title: Macy''s The Mall At Rockingham Park, Salem, NH: Retail Cosmetics Sales - Counter Manager, Full Time
Location: null
Other Locations: null
We are currently seeking dynamic, self-motivated individuals who have a passion for cosmetics to lead a team in one of Macy''s most vibrant and exciting departments. As a Retail Cosmetic Counter Manager at Macy''s, you will supervise the complete operation of one of our cosmetic lines, ensuring a high level of productivity and enabling the counter to meet or exceed sales and credit expectations.
This Macy''s location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Essential Functions:
Achieve personal sales and credit goals by building customer relationships and loyalty through personal interaction, initiation of service consultations, and maintenance of a client file
Recruit, train, coach, motivate, and develop new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Develop and implement business-driving events to achieve department goals, as well as ensure the flawless execution of corporate events
Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff
Monitor associate productivity levels and provide coaching and feedback
Communicate regularly regarding stock needs, customer preferences, and special events
Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities
Participate in physical inventory process
Be in compliance with all hygiene standards and maintain a safe and hazard-free work area
Perform other duties as needed
High school diploma or equivalent
A minimum of one year of previous selling experience required, preferably in
Previous supervisory experience preferred
Communication Skills
Ability to read, write, and interpret general business reports and labels
including warnings and ingredient lists on products
Ability to effectively communicate with and present information to customers,
vendors, buyers, peers, and all levels of management
Mathematical Skills
Basic math functions such as addition, subtraction, multiplication, and
Able to use a calculator and calculate percentages and ratios
Must be able to make change in American monetary units
Reasoning Ability
Must be able to anticipate and solve problems
Physical Demands
This position involves constant moving, talking, hearing, reaching, grabbing
and standing for at least two consecutive hours;
May occasionally involve stooping, kneeling, crouching, and climbing ladders
Vision abilities include close vision, color vision, depth perception, and ability
to adjust focus
Involves lifting at least 40 lbs.
Other Skills
Superior organizational and time management skills
Must be able to build relationships and influence others
Ability to set and achieve goals
Ability to multi-task in a fast-paced environment
Must possess a strong sense of urgency and a thirst for knowledge
Must be able to lead by example
Work Hours
Ability to work a flexible schedule including days, nights, weekends, holidays,
and sales events, based on department and store/company needs
Macy''s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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