National Client Consultant II

Company Name:
JPMorgan Chase
National Client Consultant II-140041803
Job Description
The National Client Consultant will offer consulting services to prospects and clients to assist in providing solutions that address their goals and requirements. The National Consultant will provide options and/or recommend solutions and alternatives based on the analysis of the client''s business goals, infrastructure and existing systems. This will require the National Consultant to consider: key tactical needs and overall merchant/prospect goals; external market factors; and current and future positioning of Chase Paymentech.
Possesses a high level of familiarity with all Chase Paymentech developed retail and ecommerce product lines as well as those of the competition
Provides technical and product related assistance to Business Development and Account Executive sales efforts with new clients as well as existing clients.
Participates in sales presentations and provides demos focused on presenting the Chase Paymentech retail and ecommerce technical infrastructure as well as the specific product solutions proposed to the client.
Knowledge of key industry trends including EMV, Tokenization, Security and Compliance and Mobile is desired
Drafts RFP responses as pertains to Chase Paymentech''s retail and ecommerce product lines and technical capabilities with the assistance of a subject matter expert when necessary.
Provides mentoring to Business Development on all aspects of the payments industry and Chase Paymentech solutions.
Works closely with the Integrated Solutions Group to best understand the partnership programs (VARS) that we offer while recognizing the specific strengths which allows for intelligent consulting when working with prospective and base merchants.
Works closely with internal groups (Product, Marketing, Compliance) on initiatives by providing input to the groups and provide updates to the Business Development and Account Executive organizations.
Bachelor''s degree in a business or technical field with 8+ year''s experience is preferred.
5+ years in a systems consulting/integration or business analyst position, emphasis on electronic payment industry preferred.
Experience with technical, product, and financial concepts is required. Incumbent must possess the ability to perform in depth analysis, explain complex system configurations, recommend viable solutions, and discuss integration to audiences with varying degrees of knowledge.
Knowledge of computer software systems including Microsoft Word, Excel, Visio, and PowerPoint.
Knowledge of the payments industry and information processing.
Must have excellent communication skills and be able to present to large audiences.
Must have strong organizational skills to plan, organize and schedule resources.
Ability to provide analytical processes in researching and resolving issues
Skill in understanding customer needs and providing quality customer service.
Ability to travel to client engagements on a regular basis.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
Job: Product Management
Primary Location: US-NH-Salem-1 Northeastern Blvd / 30678
Other Locations: US-TX-Dallas-JPMIP Two / 01804, US-FL-Tampa-4200 W Cypress Street / 30640
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Employee Status: Regular
Travel: Yes, 25 % of the Time

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