Client Services Manager
Salem, NH Salem, NH Full-time Full-time From $60,000 a year From $60,000 a year 1 hour ago 1 hour ago 1 hour ago Team Select Home Care is looking for a Client Services Manager to join our Team Select family in our Salem, NH office! The Client Services Manager will work with both internal staff and patients and their families.
They will also assist with payroll and scheduling of our field staff.
Responsibilities:
Maintain a current awareness of the open positions for field staff in collaboration with Clinical Supervisor, Operations Manager and scheduling department.
Establish recruiting requirements by meeting with managers.
Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (Overtime %, Gross Margin, etc.
) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Demonstrate an ability to identify problems and initiative to reach quality decisions Maintain strict confidentiality on patient, agency, and employee matters Achieve recruiting goals as set up monthly Maintain a working relationship with candidates after the hire process and communicate any challenges or need for process changes to the hiring managers Monitor all recruiting sources daily
Qualifications:
Bachelors Degree preferred Healthcare experience, preferred, Homecare experience a plus Strong computer skills Our
Benefits:
Medical, dental, and vision insurance 401K Paid Time Off Environment which fosters career opportunities and personal growth #NHH Job Type:
Full-time Pay:
From $60,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday On call Education:
Bachelor's (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
They will also assist with payroll and scheduling of our field staff.
Responsibilities:
Maintain a current awareness of the open positions for field staff in collaboration with Clinical Supervisor, Operations Manager and scheduling department.
Establish recruiting requirements by meeting with managers.
Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (Overtime %, Gross Margin, etc.
) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Demonstrate an ability to identify problems and initiative to reach quality decisions Maintain strict confidentiality on patient, agency, and employee matters Achieve recruiting goals as set up monthly Maintain a working relationship with candidates after the hire process and communicate any challenges or need for process changes to the hiring managers Monitor all recruiting sources daily
Qualifications:
Bachelors Degree preferred Healthcare experience, preferred, Homecare experience a plus Strong computer skills Our
Benefits:
Medical, dental, and vision insurance 401K Paid Time Off Environment which fosters career opportunities and personal growth #NHH Job Type:
Full-time Pay:
From $60,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday On call Education:
Bachelor's (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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